Privacy Policy
1Introduction
Welcome to co-interview. This Privacy Policy explains how [Company Legal Name] ("co-interview," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, applications, community forums, and related services (collectively, the "Service").
By using our Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This policy should be read in conjunction with our Terms of Use.
2Information We Collect
We collect information in a few different ways to provide and improve our Service.
2.1 Information You Provide Directly to Us
Account Information: When you create an account, we collect information such as your full name, email address, password, company name, and job title.
User Content: We collect the content you provide to the Service. This includes the prompts you enter ("Input"), the responses generated by the AI ("Output"), any files you upload (such as resumes or documents), and any feedback you provide.
Payment Information: When you purchase a subscription, you provide payment information. This is processed by our third-party payment processor, Stripe. We do not store or have direct access to your full payment card details. Your payment information is subject to Stripe's own terms and privacy policy.
Communications: When you contact us for support or other inquiries, we collect information related to your communication, such as your contact details and the content of your messages.
Content from Invited Candidates: If you use our Service as an invited candidate for an interview (an "Invited Candidate"), we collect the User Content you provide (including Input and Output) on behalf of the user who invited you (the "Interview Host"). By participating, you agree that all intellectual property rights in this content are owned by the Interview Host, subject to our Terms of Use and this Privacy Policy.
2.2 Information We Collect Automatically
Usage & Log Data: When you use our Service, we automatically collect certain information for essential operations. This includes your IP address, browser type, device type, operating system, the pages you visit, the features you use, and the dates and times of your access.
Cookies: We use cookies and similar technologies only for essential functions, such as keeping you logged in to your account. We do not use cookies for analytics, marketing, or advertising purposes.
3How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain the Service: To operate our platform, process your requests, and manage your account.
To Process Transactions: To handle billing and payments for our services.
To Communicate with You: To send you important service-related updates, security alerts, and to respond to your support requests.
To Improve Our Service: To understand how our Service is used, which helps us develop new features and enhance performance.
For Security and Fraud Prevention: To protect the integrity of our Service and our users, and to prevent misuse.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
4How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, payment processing, and customer support software. These providers are contractually obligated to protect your data and can only use it to perform the services we have requested.
For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, such as a court order or subpoena, or to protect the rights, property, or safety of co-interview, our users, or the public.
In a Business Transfer: If co-interview is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5Data Security and Retention
Security:
We implement reasonable technical and organizational measures, such as data encryption and access controls, to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Retention:
We retain your account information for as long as your account is active. We retain other personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6Your Privacy Rights and Choices
You have certain rights and choices regarding your personal information. You can typically access and update your account information through your account settings. You may also request access to, correction of, or deletion of your personal data by contacting us at the email address below. We will respond to your request in accordance with applicable law.
7Children's Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. As stated in our Terms of Use, users under 18 must have their parent or legal guardian's permission to use the Service.
8Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review this policy periodically to stay informed about our information practices.
9Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Octocular Lab
Questions About Our Privacy Policy?
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