Trust & Security
IA Foundation of Uninterrupted Reliability
Always On, Always Available. We ensure our service is consistently available and your data is protected from loss, so you can operate with confidence.
High-Availability Architecture:
Our platform is built on a resilient cloud architecture with no single point of failure, distributed across multiple geographic locations to ensure 99.9%+ uptime.
Continuous Performance Monitoring:
We proactively monitor key performance indicators 24/7, allowing us to identify and address potential issues before they impact you.
Resilient Backups:
We maintain at least three copies of your data across two different media types, with at least one copy stored in a separate geographic region. All backups are encrypted and regularly tested.
Disaster Recovery Plan:
We have a documented and tested plan to ensure business continuity and restore service in a timely manner, even in the event of a major regional disaster.
IIProactive, Multi-Layered Security Defenses
Your Information, Shielded at All Times. We employ a "defense-in-depth" strategy, layering multiple security controls to protect your data from every angle.
End-to-End Encryption:
Your data is protected at all times using industry-leading AES-256 encryption, both in transit across the internet and at rest within our systems.
Application Security:
We embed security into our software development from day one. Our platform undergoes regular, rigorous penetration testing and vulnerability assessments by independent third-party experts.
Network Security:
We defend our network with firewalls, intrusion detection systems, and logical segmentation to prevent unauthorized access and malicious activity.
Organizational Security:
Security is a core part of our culture. All employees receive ongoing security training, and access to customer data is strictly governed by the "principle of least privilege" and requires multi-factor authentication.
IIIEmpowering You with Visibility and Control
You're in Control of Your Security. We provide powerful, intuitive tools that empower you to manage your own security posture effectively.
Role-Based Access Control (RBAC):
Easily assign permissions based on job roles, ensuring users can only access the specific data and functions they need to perform their jobs.
Single Sign-On (SSO):
Streamline user access by integrating with your corporate identity provider for a seamless and secure authentication experience.
Comprehensive Audit Logs:
Get a clear, detailed, and unchangeable record of all significant actions taken within your account, providing transparency for security monitoring and compliance.
IVAdherence to Global Privacy and Compliance Standards
Meeting the Highest Global Benchmarks. Our commitment to security is validated by independent audits against the most respected international standards.
Your Data is Yours:
We act solely as a data processor on your behalf. We never mine, share, or sell your data.
ISO 27001 Certified:
Our Information Security Management System (ISMS) is independently audited and certified against this premier global standard.
GDPR Compliant:
We are fully compliant with the General Data Protection Regulation (GDPR), upholding the highest standards for data protection and privacy rights.
5Our Roadmap: A Continuous Journey of Trust
Security is not a destination; it's an ongoing commitment. Our forward-looking roadmap is focused on staying ahead of emerging threats through strategic investments in:
Advanced Threat Detection using machine learning.
Frictionless Security and Automation to make robust security seamless.
A "Zero Trust" Architecture as our long-term vision for the future of enterprise security.
Your Partner in Secure Operations. Contact us to learn more about how we protect your data.
6Complete Security White Paper
For a comprehensive, detailed analysis of our security program, access our complete security white paper. This document provides in-depth technical details, implementation specifics, and our strategic roadmap for maintaining the highest standards of data protection.
Security You Can Build On: Our Commitment to Protecting Your Data
A comprehensive technical whitepaper detailing our four-pillar security framework, compliance certifications, implementation specifics, and continuous improvement roadmap. This document provides the depth and transparency needed for enterprise security evaluations.
Octocular Lab
Questions About Security?
If you have any questions or concerns about our security practices, we're here to help.